1. Introduction
SponsorFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sponsorship management platform and related services (the "Service"). Please read this policy carefully to understand our views and practices regarding your personal data.
2. Information We Collect
2.1 Information You Provide
- Account registration information (name, email address, organization name)
- Billing and payment information
- Sponsor and contact data you enter into the platform
- Communications you send to us (support requests, feedback)
- Any other information you choose to provide
2.2 Information Collected Automatically
- Device and browser information
- IP address and location data
- Usage data and analytics (pages visited, features used, time spent)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send administrative information, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
4. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, analytics)
- Legal Requirements: When required by law or to respond to legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us permission to share your information
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
7. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Export your data in a portable format
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at support@sponsorflow.ws.
8. Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information and to improve our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country of residence. By using our Service, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.
10. Children's Privacy
Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
SponsorFlow
Email: support@sponsorflow.ws
